Did you know you can access up to 24 months of explanation of benefits electronically on
My Health Plan? Update your communication preferences to paperless in one easy step below.
1 Review Terms and Conditions
An Explanation of Benefits (EOB) is a detailed record of a claim and how it was processed. Choose to get your EOB statements electronically, and keep information at your fingertips. View current claims and access a digital archive of your past services online.
The Summary of Benefits and Coverage (SBC) summarizes important information about your healthcare coverage in a format that can easily be compared to other coverage options you may have. Getting your SBC electronically means you’ll always have access to your most up-to-date coverage information.
1Review Terms and Conditions
Get timely health tips, articles and resources to help you live healthy and happy. Stay up-to-date on health and wellness topics with our member newsletter Healthy Outlooks. Topics include preventing heart disease, finding the right doctor, quitting smoking, good nutrition, exercise tips and much more.
We’ll send you periodic wellness tips (like how to stay healthy during flu season) and reminders for screenings you may need. Health and wellness tips and reminders are chosen especially for you and your covered dependents.
Certificate Book Terms and Conditions Here...
Alerts for the above items will be sent to: Edit Email
Alerts for the above items will be sent to your email. Please provide an email address below.
You must confirm your email before your paper selection takes effect.
Please add firstname.lastname@example.org to your Contact/Safe Sender List to ensure delivery of all messages from Medical Mutual
Thanks for going paperless
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You just have to finish confirming your email address to complete process.
We sent an confirmation email to . Please click the link in that email in order to confirm your email address.
Remember, you can always go to the Communication Preferences page to update your paperless preferences, and you can use Profile Settings to update your email address.
If you ever change your mind and want to go paperless, go to the Communication Preferences page to update your paperless preferences.
Two-step Password Reset Option
Add an extra layer of security to your account with two-step password reset. When you sign up for two-step password reset, we will email you a confirmation code letting you change your password if you ever forget it.
Do you want to add two-step password reset to your My Health Plan account?
We will send all account notifications (like your password reset confirmation code) to:
Your email has been updated!
You can always visit the Profile Settings page to update your two-step password reset preference or update your email address.
To activate Two-step Password Reset, click the link in the email we just sent and confirm your email address.
Confirm Email Address
We found multiple email addresses associated with your account.
Please select one of the email addresses from the list below or add a new email address. Your email address is used for account notifications and the paperless communications you have opted in to.
Thank you for confirming your email address preferences. You can update your email address anytime on MHP by going to Profile Settings under My Profile.You will receive an email asking you to confirm your change in email address is correct.
Your Email Bounced!
Your email () couldn't be reached when we tried to send you an Email. Please update it here.
You just have to finish confirming your email address to complete process.
We sent an confirmation email to email@example.com. Please click the link in that email in order to confirm your email address.
Remember. You can always go to the Paperless Preferences page to update your paperless preferences, and you can
Profile Settings to update or confirm your email address.
Update Email Address
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Please verify your email address in the field below.
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A private computer is a trusted computer that you control.
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This Medical Mutual of Ohio and its Family of Companies (collectively, “Medical Mutual”) website links to other Internet sites (“Third Party Sites”) that are not maintained by or under the control of Medical Mutual. These links are provided solely for your convenience, and you access them at your own risk. Medical Mutual makes no warranties or representations about the contents of products, services or information offered in such Third Party Sites. Consequently, Medical Mutual is not and cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in Third Party Sites linked to this Medical Mutual website.
You can call your health plan’s Customer Service department at .
To complete the My Health Plan registration, you will need either:
Enter your Identification Number and Date of Birth below. You can find your Identification Number on your ID card. Click 'Next' to retrieve your username.
We have identified multiple members in your policy with same Date of Birth. Please enter your first and last name here.
Terms and Conditions:
I am the custodial parent or legal guardian of the subscriber on this policy and have the legal authority to make health care decisions on behalf of the subscriber.
There are no legal restrictions, including but not limited to court orders, which limit my ability to access the subscriber’s information.
I am creating this account only to manage my financial responsibility for the subscriber’s health insurance policy.
When the subscriber turns 18 years old, the subscriber has a legal right to privacy of his or her health information. At that time, I understand that I will no longer be permitted by law to access the subscriber’s account, despite any ongoing financial responsibility that I have for the health insurance policy. The subscriber’s My Health Plan account will reset automatically and will require the subscriber to re-register.
Medical Mutual reserves the right to request documentation as proof of my custodial parental or legal guardian rights at any time and I understand that I must provide that documentation within 24 hours or my access to the subscriber’s My Health Plan account may be suspended until the appropriate documentation is provided and verified by Medical Mutual.
I understand that if I don’t comply with these Terms and Conditions, Medical Mutual may disable my access to the subscriber’s My Health Plan account immediately.
To reset your password, you must request a confirmation code, which we will send to the email address on file. Once you receive the email, enter your confirmation code in the box below and click Next to finish resetting your password.
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