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ID Card Information

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If you do not know your Medical Mutual ID Number or Medicare Number

If you’re unable to find your Medical Mutual ID or Medicare number, please contact Customer Care at 800-382-5729. For your protection, ID numbers can’t be shared over the phone, but we can mail you a replacement ID card.

Need Help?

If you are having trouble, please call our Technical Help Desk.

  • Monday - Thursday, 7:30 a.m. – 7:30 p.m. (ET)
  • Friday, 7:30 a.m. – 6:00 p.m. (ET)
  • Saturday, 9:00am-1:00pm (ET)

800.344.7620